Mission Statement

Guadalupe Healthcare Network’s Mission is to contract with high quality physicians and facilities within our geographic service area and facilitate managed care contracts on their behalf that will reduce their administrative burdens and financial risk by utilizing our messenger model PHO. Through these contracts, individuals and businesses will have a greater choice of local, preferred providers.


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Senior News


Seniors make up a large segment of the patients that are treated by the physicians and facilities participating in Guadalupe Healthcare Network. GHN staff members feel it is important to provide information that will help seniors learn about ongoing changes to the Medicare system, including the heavily marketed Medicare Advantage Plans. Our goal is to keep seniors and their decision-makers informed. Check this site to learn about informational meetings and seminars that GHN offers. Seniors will also find telephone and website resources where they can get answers to individual questions they might have about their benefits, their rights or other topics of interest.

Please be aware that many of the Medicare Advantage plans being sold by various insurance companies and agents are not accepted at Guadalupe Regional Medical Center nor by nearly all of our local physicians. We do accept traditional Medicare.

Concerns over timely payments, administrative burdens, and the ability to refer patients to physicians of choice are some of the issues which cause Guadalupe Regional and physicians to not accept Medicare Advantage plans. If you sign up for one of these plans, you may not be able to access your local health care providers!

Seniors are strongly encouraged to choose wisely and know their rights when selecting a Medicare Advantage Plan or traditional Medicare.

Please be sure you are dealing with a reputable agent as well and obtain their agent ID number and their phone number.

If you have any questions, please feel free to call 303-4846.


Medicare 1-800-MEDICARE (1-800-633-4227) or Medicare.gov
To obtain a password and access your personal claim information - MyMedicare.gov
To report Medicare fraud and abuse 1-800-633-4227

Medicaid Hotline 1-800-252-8263
You may be eligible for additional assistance based on financial need.

Social Security Administration 1-800-772-1213; TTY 1-800-325-0778 Seguin office 830-379-8802 or www.socialsecurity.gov
To enroll in Medicare contact or visit your local SSA office.

SHIP State Health Insurance Assistance Program – 1-800-252-9240; for assistance and counseling with Medicare

Alamo Area Council of Government (AACOG) 1-210-362-5223 www.aacog.com; for assistance and counseling with Medicare

Railroad Retirement Board - Local office is located in Houston 1-713-209-3045; Automated help line 1-800-808-0772 or www.rrb.gov

Department of Veteran’s Affairs (VA) 1-800-827-1000 or www.va.gov
You may be eligible to receive your prescr

National Eye Care Program 1-800-222-3937

Patient Assistance Programs - Needymeds.com

Texas Department of Family and Protective Services Abuse Hotline 1-800-252-5400
To report adult abuse and financial exploitation.

Texas Attorney General Consumer Helpline 1-800-252-8011

Texas Department on Aging and Disability Services 1-800-252-9330

TriCare 1-888-363-5433

TriCare for Life 1-866-773-0404

Legal Hotline for Texans who are 60 and older and are Medicare eligible 1-800-622-2520

Long Term Care Facilities 1-800-252-8016

Long Term Care Ombudsman 1-800-252-2412

Criminal History Checks on Nurses Aides 1-512-231-5800.

 

For more information from Medicare. Please click here for their website. You will find a vast source of details about the Medicare Prescription Drug Plan, Health Plans, Medicare Billing, Appeals, Long Term Care, Plan Choices, Preventive Services and more.